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Mondial Assistance


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You are here: Home > Who we are > True Stories > We are beside you during the tough times!

We are beside you during the tough times!

During a couple’s vacation on an island, the husband suffered an acute myocardial infarction and was transferred to the local health center. The wife contacted us immediately to inform us about the incident. The health center was not adequately equipped so we decided to transfer the patient to a hospital in Athens. We directly organized the repatriation (air ambulance) because the patient needed immediate medical care; he was accompanied by our doctor throughout the journey to Athens.
The wife contacted us a few days later to inform us that our customer was recovering and was feeling much better thanks to us! She thanked us for our effectiveness, our courtesy and professionalism and stated that she will never travel without our insurance because during the tough times you always need someone to help and support you!


Page update: 07/08/2012